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Old 05-22-2006, 05:53 PM
Maxgle Maxgle is offline
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Join Date: May 2006
Posts: 3
I had this problem, and finally got it solved over the weekend. I got the solution from another person who got it from Microsoft. I thought I would post it here with the repair file in case some one else needs it.

I was getting the following errors upon dial up on a Toshiba Laptop running XP home.

The first time after booting up and dialing up I got :

"Invalid username or password. Error 6 The handle is invalid."

After that I got:

" All devices connected Error 50 The request is not supported."

This is what Microsoft said.

When you tried to dial up to the Internet, you received the error "Error
6: the handle is invalid."

This issue can occur if the RAS or NDISWAN component is corrupted. The
problem can occur after removing some 3rd party program such as AT&T
dial up program because the uninstallation program may not be designed
very well. To troubleshoot this issue, please perform the following
steps.

1. Remove Modem driver from the Device Manager.

- Right click My Computer and select Properties.

- Click on Hardware, Device Manager. Click on + sign by modem, right click and
uninstall modem.

2. Delete the dial up connections and remove 3rd party RAS related
program if any.

3. Run the attached file to install RArepair.exe, then run RArepair.exe to
reinstall RAS components. Reboot.

4. Reinstall Modem driver and the 3rd party dial up program if it is
required by your ISP.

5. Recreate the dial up connection and check if the problem is resolved.

This worked for me.

Maxgle
Attached Files
File Type: zip rarepair.zip (40.2 KB, 31734 views)
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