unable to log on outside subnet

[neerajgs]

Hi:

We have implemented a thin client setup in our office. There is a terminal server runnning win server 2003 std edition and 5 client machines. All of them are on the same network and subnet by a switch. The IP address of the terminal server is 192.168.0.1 while the client machines get theirs via DHCP (from the terminal server machine), given range is 192.168.0.11 to 192.168.0.15. This setup works wonderfully, with all client machines able to connect to the T.S. via RDP and run all applications that are on the terminal server superbly and even accessing internet.

Problem is, once in a while, the client machines need to connect via RDP to a terminal server outside the network, of I.P. address, say, 203.220.19.89. This does not happen and the message displayed is "network not available" :(

Could someone please help? Thanks.

Regards,

[Greenstead]

I am not familiar with that 'thin client' arrangement.
The clients access the internet via RDP on the server or via their own IE ? They should be able to do either. The latter should be more responsive.
Either way RDP to an external IP should work as long as internal firewalls do not exclude this. Similary I would expect the remote RDP target is behind a router and/or (XP's) firewall and that needs to be opened to RDP traffic on port 3389.