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Digikiwi
06-19-2006, 02:05 AM
Hi,

I've been researching this for a coople of weeks now and learned a lot about networking (thanks in good part to the tutorials on this site). However I haven't found the "cure". It seems to be a not uncommon problem, but none of the fixes I have found worked for me.

Setup:

Desktop (XP MCE) on LAN to Netgear DG834G

Laptop (XP Pro) uses Belkin F5D7030 wireless card

Problem:I have a home network set up which used to work fine. Now, I can access all shared folders on the laptop from the desktop. However from the laptop I can only access the external USB drive on the desktop but none of the shared folders on the desktop's hard disks themselves. When I try to access desktop HD folders I get the error message as in my first attachment.

network_error_message_copy.jpg

I am running NOD32, Webbroot Spysweeper, Spybot and Adaware on both machines. Previously both ran Norton Security Suite 2005 and NAV2005 before that, but these are now uninstalled.

The windows firewall is turned off (the router has a hardware firewall).

I am working with static IPs (192.168.0.2 and 192.168.0.3) due to port forwarding, hence dhcp is disabled.

Attempted Solutions: I've done the following:

- enabling NETBIOS over TCP/IP in both machines

- ensuring the computer browser services are running on both machines

- ensuring that file and print sharing is enabled on both machines

- ensuring that "restrictanonymous" is 0, in registry settings which it was

- ensured that my user and group network settings included, "Administrator, Guest, Everyone, NETWORK"

- checking IRPStackSize in registry but there was no entry for this, and creating a key for it did not change problem (have removed key from registry again).

I've been digging around for answers here:

http://forums.microsoft.com/MSDN/ShowPost....teID=1&PageID=3

http://support.microsoft.com/?kbid=318030

http://support.microsoft.com/kb/177078/

http://www.michna.com/kb/wxnet.htm

and the these links will explain the checklist above.

I find it really strange that I can access the external disk but not the Hard disk shared folders.

Finally, I have attached screenshot of cmd with "browstat status " and "ipconfig /all" results for both computers.

CMD network info desktop.jpg
cmd network info laptop.jpg

You will notice that the laptop version browstat identifies a type 5 error, but I'm not sure of the cause.

Any ideas would be welcomed.

Digikiwi
06-19-2006, 10:48 PM
Hi all

Just a note to say I found the solution myself. It was in the IRPStackSize reg key after all. Most fix-it instructions assume your reg settings are in decimal. The first time I followed instructions as per link below and set the decimal value to 15, but this did nothing. My settings are all in hexadecimal base and I found one forum where the writer entered a hex value of "012" which is "18" in decimal. Hence I again I created the new DWORD key (I removed it after creating it and there being no change the first time) and entered this value of "18" on both machines, to be sure, although you should only need to do it on the one you are trying to access.

Most commonly, it seems, this problem is a relic left behind by Norton AV products. In other words, if they don't change the key value they remove the key altogether.

read here for more info

http://support.microsoft.com/kb/177078/

Digikiwi