RG-1000 and dial up modem

[assadmalic]

Hi,

I am a bit of a newbie with wirelesss network so please bear with me. I recently bought a silve Orinoc card and RG-1000 gateway. I installed them yesterday following the instructions, I flashed the RG-1000 with the new software and the PC card in my laptop seems to be communicating well with the RG-1000 with a good signal strength... ok so far soo good... living in the UK i still only use a dial up connection for the internet.. i ran the RG setup utility to try and configure my ISP settings... i entered username/password etc and Telephone number and then I think the RG-1000 tries to make the ISP connection... I seem to lose the wireless connection for about 1min and then a message appears on my screen saying a connection could not made, please check communication setting etc...

Thing is I didn't hear the RG-1000 connecting or disconnecting the internal modem and I am beginning to think its not working.. is there any way to test this? or is there a certain way i should be inputting the telephone number in the setup screen..

any help would be greatly appreciated ..

Thanks

Assad

[Greenstead]

Sounds like you are doing the right things unless you entered the wrong dial-up number? Since you have managed to configure the RG1000 you must have setup the wireless card to talk to it. You have told it you want to dial-up, not use the external connection (broadband)? You don't have any firewalls active on the PC ?

I suggest you call Orinoco tech support for advice.

[assadmalic]

Do you have a tech number for them in the UK?
I even put my mobile number in the box for the ISP bit to see if it would dial up... but nothing... would it not be a bit strange if everything else was fine but just the modem was broken ?

Can i just check on how to enter the number, i selected United Kingdom.. then if my ISP no. is 0845 XXX XXXX do i just type it in as is or do i need to adjust it in some way (ie 44 845 xx.., or even just 845 xxx...)

Regards

Assad

[Greenstead]

I don't have Orinoco so I don't know their quirks. I must say their manual is rather facile.

I would have entered the dialup number just as you did.

Orinoco's site says contact your supplier:
http://www.orinocowireless.com/template.html?section=m72&envelope=99

Thats not good.

I would contact your supplier - tech support ot your money back.

[assadmalic]

Well just to update,

I finally got it working last night and guess what.. it was working fine all the time.. the problem was with the Gateway Setup program, after I put in my ISP settings it tries to make a connection to my ISP.. but it would keep reporting back that the connection failed and it made me wonder that perhaps the modem was broken... last night i opened the setup program let it send my ISP details to the wireless gateway and when it said it couldn't connect to my ISP i closed the setup program. Then I launched IE and hey preseto, the modem in the wireless gateway dialled up my ISP and made the connection.. hey presto it all works...

All in all, i think the product is good, useful if you only have a dial up connection but also want a wireless network.. BUT a) the dcoumentation is terrible.. really is that bad and b) I was using the latest drivers/configuration programmes and still had problems...

Assad