HELP! Major problem, Pleasee :(

[Nismo]

Hello.

Guys, I'm having some major problems and I'm hoping you experts can figure it out.

I run a site at http://www.shiachat.com/cgi-bin/forum/ikonboard.cgi recently, I was not able to access it. It takes almost 5 minutes for a page to load, if it even ever decides toload. Itturns out that other people across theworld are havingthisproblemat the sametimeas me while other people from different parts of the world the site is running perfectly for them.

I tried downloading something frommy site, it download less than 1kb/sec, while i asked someone else on a diff. part of the planet to do it and it download 100+k/sec.

I asked my ISP, they said they have no problem with their connections.

I asked my website host providers, they said the same thing.

I'm left to think that it might be the routers.

COULD routers actually be that big of a problem if one of them is down? That people from all over the world cant access it?

I need any detailed helpyou can provide please.

Thanks!

[Greenstead]

Yes it can be a problem that an area of the world will have problems to access a website. There are a limited number of international routing centers in each country and a critical failure at a center can prevent a whole region accessing a remote website. It is rare for this type of problem to last for a long time.

[Nismo]

Hi, thanks for youranswer.

But would it be possible that different parts of the world,not just one, cant access my site?

Like Canada is off, USA is off (some parts), Asutralia works fine, Sweden is off.

Man,s omething really weird is going on. My host is not claiming responsibility at all.

This happened as well when I changed my nameservers 2 weeks ago, but then it started working fine, and on again.. Except last ti me i couldnt access the site at all,. now I can but its EXTREAMLY slow

Any ideas?

[Nismo]

I did a traceroute, hope this helps?

NeoTrace Trace Version 3.25 - TRIAL Results
Target: www.shiachat.com
Date: 15/11/2002 (Friday), 2:17:18 PM
Nodes: 15
Node Data
Node Net Reg IP Address Location Node Name
1 - - 24.156.59.28 OTTAWA cr795256-a
2 1 - 24.156.59.1 Unknown
3 2 - 10.1.70.129 Unknown
4 - - 0.0.0.0 Unknown No Response
5 3 1 66.185.82.134 Unknown gw01.slnt.phub.net.cable.rogers.com
6 3 1 66.185.82.138 Unknown gw01.wlfdle.phub.net.cable.rogers.com
7 4 2 64.86.206.133 New York if-13-0.core3.newyork.teleglobe.net
8 5 2 66.110.8.138 New York if-4-0.core2.newyork.teleglobe.net
9 6 2 207.45.223.81 Unknown if-9-0.core1.newark.teleglobe.net
10 7 3 63.211.54.77 New York pos6-3.core1.newyork1.level3.net
11 8 3 64.159.17.98 New York ae0-54.mp2.newyork1.level3.net
12 8 3 64.159.0.1 Hialeah so-0-1-0.mp1.miami1.level3.net
13 8 3 64.159.1.162 Unknown unknown.level3.net
14 7 4 63.212.176.222 Unknown core-gsr.hosting-network.com
15 9 4 64.127.187.190 Unknown node-190.hosting-network.com
Packet Data
Node High Low Avg Tot Lost
1 0 0 0 1 0
2 22 22 22 1 0
3 21 21 21 1 0
4 ---- ---- ---- 2 2
5 18 18 18 1 0
6 22 22 22 1 0
7 34 34 34 1 0
8 41 41 41 1 0
9 34 34 34 1 0
10 54 54 54 1 0
11 35 35 35 1 0
12 65 65 65 1 0
13 65 65 65 1 0
14 86 86 86 1 0
15 83 83 83 1 0
Network Data
Network id#: 1
Rogers Cable Inc. ROGERS-CAB-4 (NET-24-156-0-0-1)
24.156.0.0 - 24.157.255.255
Rogers Cable Inc. Rchrd ON-ROG-11-RCHRD-5 (NET-24-156-59-0-1)
24.156.59.0 - 24.156.59.255

Network id#: 2

OrgName: Internet Assigned Numbers Authority
OrgID: IANA

Network id#: 3

OrgName: Rogers@Home
OrgID: ROGERS-29

Network id#: 4
Teleglobe Inc. TELEGLOBE (NET-64-86-0-0-1)
64.86.0.0 - 64.86.255.255
SkyOnline SKYONLINE-17 (NET-64-86-203-0-1)
64.86.203.0 - 64.86.206.255

Network id#: 5

OrgName: Teleglobe Inc.
OrgID: GLBE

Network id#: 6

OrgName: Teleglobe Inc.
OrgID: GLBE

Network id#: 7

OrgName: Level 3 Communications, Inc.
OrgID: LVLT

Network id#: 8

OrgName: Level 3 Communications, Inc.
OrgID: LVLT

Network id#: 9

OrgName: HOSTING-NETWORK, INC.
OrgID: HSTN

Registrant Data
Registrant id#: 1
Registrant:
Rogers Communications Inc. (ROGERS-DOM)
45 ESNA PARK DR
null

Registrant id#: 2
Registrant:
Teleglobe Inc. (TELEGLOBE2-DOM)
3900 Skyhawk Drive
Chantilly, VA 20151
US

Registrant id#: 3
Registrant:
Level 3 Communications, Inc. (LEVEL35-DOM)
1025 Eldorado Boulevard
Broomfield
CO,80021
US

Registrant id#: 4
See Registrant Pane for registrant contact information.

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